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Terms & Conditions

This site is owned and operated by PRET-A-BEAUTE, a registered trademark of FASHIONINC, ("we", "our" or "us" shall refer to PRET-A-BEAUTE). If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please e-mail us at: customerservice@pret-a-beaute.com.

These terms and conditions set out the basis on which you can visit and use our website. They will apply to all transactions carried out on our website. Please read them carefully as they contain important information.

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to PRET-A-BEAUTE. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PRET-A-BEAUTE. You may not modify, distribute or re-post anything on this website for any purpose.

Registration
To use some of the services or features made available to you on this Site, you will need to register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please update them in “my account” page.

Eligibility to purchase
The purchase of merchandise through PRET-A-BEAUTE is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with the law.
In order to make purchases through the Site, you will be requested to register and provide your personal details. In particular, Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the PRET-A-BEAUTE terms of eligibility, who have been issued a valid credit card by a bank acceptable to PRET-A-BEAUTE, whose applications are acceptable to PRET-A-BEAUTE and who have authorized PRET-A-BEAUTE to process a charge or charges on their credit card in the amount of the total purchase price for the merchandise which they purchase. Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit. PRET-A-BEAUTE reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
Moreover, by making an offer to purchase merchandise, you expressly authorize us to perform credit checks and, where PRET-A-BEAUTE feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including to authenticate your identity and to validate your credit card. In addition, especially in large orders, PRET-A-BEAUTE might call or communicate in other ways, the Customer to verify identity before shipping of the order. NO CREDIT CARD INFORMATION IS STORED OR EVEN VIEWED BY PRET-A-BEAUTE. WE ONLY RECEIVE AN APPROVAL REFERENCE NUMBER FROM OUR BANK.

Guarantees and product price indication

  • PRET-A-BEAUTE sells only authentic products.
  • PRET-A-BEAUTE offers for sale luxury and top-quality products. These products are purchased by PRET-A-BEAUTE directly from designer houses, manufacturers and dealers, carefully selected for their stringent quality control.
  • PRET-A-BEAUTE does not sell second-hand products, flawed products or products of lower quality.
  • The main characteristics of products are shown on PRET-A-BEAUTE on each product page. The products offered for sale on PRET-A-BEAUTE may not exactly correspond to the real garments in terms of image and colors due to the Internet browser or monitor used.
  • Prices are subject to change. Check the final price of sale before sending the relevant order form.
  • Orders made from a Country site different from the one you are shipping to, or to addresses to which PRET-A-BEAUTE cannot ship, will be automatically cancelled.
  • All products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.
  • Should you decide to exercise your right to return purchased products, PRET-A-BEAUTE has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.


Prices
PRET-A-BEAUTE has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT for the countries where VAT applies. The price for goods ordered by you and accepted by us will be that stated on the website invoice page at the time of order. Promotional codes or discounts are applicable to regular priced items.
Customers purchasing from a country outside the US, CAN and EU may incur relevant import duty and tax costs. These costs are not included in the final purchase price paid to PRET-A-BEAUTE and will be invoiced to you directly by our shipping agent or an import broker appointed by you. We advice you to contact your local shipping office to determine a cost price prior to completing your order.

Accuracy of content
Illustrations and colors are for the purposes of representation only. Packaging may vary from that shown. The weights, dimensions and capacities if given are approximate only. If you have any queries, contact our sales at customerservice@pret-a-beaute.com to discuss our products further. To the extent permitted by applicable law, PRET-A-BEAUTE disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. PRET-A-BEAUTE shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your computer
PRET-A-BEAUTE makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. PRET-A-BEAUTE shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Ordering errors
You are able to correct errors on your order up to the point at which you click on "PLACE ORDER" on the final page of our ordering process.

Dispatch & delivery charges
Normal dispatch will be within 48 hours of order, for items that are in stock or up to seven days for an item that is temporarily out of stock (subject to availability). All delivery charges will be clearly stated on your order and include insurance. You will be advised by e-mail of any delays to your order and will be offered the facility of a part dispatch if practical. It is the customer responsibility to be available to receive the order at the address the customer indicated during checkout. If the customer does not accept to receive the order and, therefore the order ships back to PRET-A-BEAUTE, then the customer will be charged a fee of Eur 60, in order to cover shipping costs back and forth, restocking expenses, accounting expenses, third parties commission fees and logistic fees.

Please ensure that the correct postal delivery address is entered on the order, as we cannot be held liable for any missing packages dispatched to an incorrect or incomplete address through no fault of our own. Please click here to view the delivery method section.

RUSSIA: Shipments to Russia are made through the Post office since Russian customs have banned shipments with courier companies to individuals, therefore shipments may experience delays up to 18 working days due to Russian Post Office.

Returns, Exchanges & refunds


Return Policy

Our target is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return the purchased products within fourteen (14) days from the date on which you received from PRET-A-BEAUTE your Return Authorization Number (RAN).

All shipping costs for returns, other than those concerning faulty items and/or items sent by mistake, will be at your own expense. PRET-A-BEAUTE will cover all shipping expenses for faulty items and items sent by mistake.

To make a return you should:

1. Request online a Return Authorization Number (RAN) within 7 days of receiving your order by completing the online form found in the Returns section under Help. All items returned should have a RAN number. Unidentified returns may be returned to the sender;

2. Arrange for a shipping agent to collect the package. PRET-A-BEAUTE does not guarantee the safety or insurance of the items returned using other shipping agents than UPS and may not accept liability for those goods. The address for returns will be given online at the time you request your RAN number.

3. The cost of handling each Return amounts to a fixed amount of 9 Euros per returned product, which will be deducted from the total refund amount.

4. You will be notified by email once your order has been received and processed.

Terms and Conditions of Return

The right to return products shall be deemed correctly exercised once the following conditions have been fully met:

1. Request online a Return Authorization Number (RAN) within 7 days of receiving your order by completing the online form found in the Returns section under Help. Please note that RANs requested after 7 days of delivery of the order will be granted at PRET-A-BEAUTE’s discretion;

2. The Return Form must be filled correctly and the items to be returned must be received within fourteen (14) days from the day that the Return Authorization Number (RAN) was requested online from PRET-A-BEAUTE;

3. The products have not been used, worn, washed, modified or damaged and the identification tag and all designer garment tags are still attached to the products with the disposable seal. All products sold by PRET-A-BEAUTE come with an identification tag attached with a disposable seal. We remind you to try on your items without removing the tag or seal, as we do not accept returned products unless they are in the same condition in which they were delivered to you. Earrings for pierced ears, hosiery and tights cannot be returned in any case, due to reasons of hygiene. Fine Jewelry cannot be returned in any case, to secure their perfection and made-to-order policy;

4. For hygiene reasons, underwear cannot be returned in any case. Crystal earrings and jewelry are not returnable. Gemstone jewelry is non-returnable to ensure the high quality of the gemstones. Hats are non-returnable. Finally, sunglasses are not returnable as no possible damage to the lenses can be determined. Products by the designer Alexandra Tsoukala are not returnable due to sensitivity in the way they are manufactured;

5. The products must be returned, complete and unused, in their original packaging. Where provided any designer packaging such as authenticity cards, dust bags, leather tags, designer boxes and jewelry boxes and dust bags should also be returned as they are considered part of the product. If boxes of products when returned are damaged your return may not be accepted;

6. Do not use PRET-A-BEAUTE boxes (black or brown) as the outer packaging box for your return. The boxes (black or brown) are part of the products and if damaged, returns are not accepted. Return your order in exactly the same packaging as you received it including any gifts you may have received;

7. Your return must be accompanied by the Receipt. Returns not accompanied by the original receipt will not be accepted;

8. If you are returning more than one item from the same order, you should send them all at once: PRET-A-BEAUTE does not accept multiple returns from the same order, with products sent at different times or in different shipments.

9. Returns of items on sale, discounted products or products that have been purchased with a discount/ promotional coupon are not subject to the possibility of a refund except for the issuance of a coupon and credit for the purchase of other products; 

10. Returns or exchanges are not accepted on Final Sale products, Made to Order products and products bought during BLACK FRIDAY sales.

11. Orders that contain a current gift offer are not subject to refunds other than coupon issuance and credit money to buy other products; 

12. Items bought with the use of a store credit, that was the result of returned items bought using promotional codes, or items that were returned at the discretion of PRET-A-BEAUTE, cannot be returned.

13. If your order has been sent to a destination within the EU, all sales taxes will be refunded. For destinations outside the US, CAN and EU, customs duties and sales taxes are non-refundable through PRET-A-BEAUTE. You should try to contact your local customs bureau directly and by providing them all the return documents you should be able to recover these amounts. PRET-A-BEAUTE is not responsible in case the return is stopped at customs and the return liable for duties. PRET-A-BEAUTE's responsibility starts when the package arrives at our warehouse.

Gift Returns

If you have received an item as a gift, you may exchange it for a store credit to your PRET-A-BEAUTE account (you will need to register your details). The amount will be automatically deducted from your next purchase and will be valid for six months. Please be aware that you may need to pay any cost difference, additional shipping, taxes and import duties. Corporate gifts may only be returned by the original purchaser and within seven working days of initial receipt.

Late Returns

Items should be received within 14 days from the day that the Return Authorization Number (RAN) was requested from PRET-A-BEAUTE. Items that are returned later than the time frame of fourteen (14) days from the day that the RAN was requested by you, will be accepted only at the discretion of PRET-A-BEAUTE and may only be refunded as a store credit. Moreover, RANs requested after 7 days of the delivery of the order will also be granted at PRET-A-BEAUTE’s discretion.


Disposable Safety Seal

All products sold by PRET-A-BEAUTE include an identification tag attached complete with a disposable safety seal. Please try on the products without removing the tag and seal. Returned products without the tag and seal will not be accepted.

Jewelry Returns

All jewelry should be handled with care and should be tried on without removing the identification tag that will be attached with the disposable seal. All jewelry should be returned in their original, undamaged box and cloth bag (if any) as this is considered part of the product. Jewelry that are returned without boxes or in damaged boxes may not be accepted and may be sent back to the customer. Earrings for pierced ears cannot be returned in any case, due to reasons of hygiene.

Faulty Goods

All complaints will be dealt with sympathetically. Goods are classified as faulty if they are received damaged. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Any items that are clearly suffering from a manufacturing defect will be replaced immediately. However, we reserve the right, in the case of questionable complaints, to return the goods to the manufacturer for inspection in order to clarify whether the complaint is genuine. We will keep the customer informed of the progress of her complaint. This procedure may take up to 60 days. Faulty goods are considered as such, only if they are returned with all safety seals attached. In case that goods are returned broken without the products' original safety seal or with PRET-A-BEAUTE's safety seal broken, they will not be considered as faulty and will not be credited or exchanged. If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items.

Exchanges

It is free to exchange items for a different size. Shipping charges for return and shipping of new item apply. We will exchange any items provided they are returned unworn in perfect condition with all their original packaging intact within 7 days of dispatch. To exchange an item, simply specify the new size you require at the time of requesting your RAN and follow the same instructions with Returns, as specified above. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately. Special orders (i.e goods ordered in specially that we do not normally stock) cannot be returned. Please ensure that high value items should be returned via registered or recorded post and that they are insured. We cannot be held responsible for the loss in transit of returned goods.

Receiving a refund

After PRET-A-BEAUTE has received products and checked that the products meet all requirements for return, you will receive an email that the returned products have been accepted. Refund will either be credited to the original purchaser’s credit card or to hers PRET-A-BEAUTE account and will exclude shipping costs (with the exception of faulty items or items sent by mistake), which we deduct to cover the cost of our shipping. Whatever form of payment you used (Credit or Debit Card), the refund procedure will start within 30 days from when PRET-A-BEAUTE was informed of your decision to exercise your right to return the purchased products and once PRET-A-BEAUTE checked that the return was carried out in compliance with the above conditions. The time period for refunding the amount you paid for purchasing the returned products depends on the form of payment you used.

Orders

All orders are subject to acceptance and availability. PRET-A-BEAUTE offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally, however, we may be waiting for shipments from our designer suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once designer stock has been delivered to PRET-A-BEAUTE. PRET-A-BEAUTE will only take Advance Purchase orders for stock that has been scheduled for delivery by a designer/supplier. Your rights regarding Advance Purchase are the same as those for any other purchase at PRET-A-BEAUTE; alternatively you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit card within thirty days of being advised that merchandise has become unavailable.

If you have registered your email address for notification of the arrival of a specific product featured on our website, we will attempt to notify you by email within 48 hours of the product becoming available on the site. Please note that on occasion certain products that are in particularly high demand will sell out during this period.

All prices and offers remain valid as advertised from time to time. The USD price of a product displayed on the website at the time the order is accepted will be honored. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction. It is the customer responsibility to be available to receive the order at the address the customer indicated during checkout. If the customer does not accept to receive the order and, therefore the order ships back to PRET-A-BEAUTE, then the customer will be charged a fee of EUR 60 / USD 70, in order to cover shipping costs back and forth, restocking expenses, accounting expenses, third parties commission fees and logistic fees.

Acknowledgement and acceptance of your order

If you have supplied us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again or telephone you to confirm we have accepted your order. This email is not an acceptance of your order. Your order will not be accepted if it becomes apparent to us that there are material errors in the prices advertised on our website. If you have not supplied us with your e-mail address, our confirmation of order page at the end of our ordering process will act as confirmation that we have received your order. No contract will be formed until you receive confirmation from us that we have accepted your order, at which point we will take payment from your credit or debit card once we have checked your credit or debit card details. If there are any changes to the details supplied by you it is your responsibility to inform us as soon as possible. We reserve the rights, even after we have charged your credit card, if we find material errors in the order to return the amount of money to your credit card and cancel the order. At the point when we dispatch the goods the contract for our sale and your purchase of the goods shall be made and the contract shall be formed at the place from which our acceptance e-mail is sent to you or as verbally confirmed over the phone.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out above. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. It is the customer responsibility to be available to receive the order at the address the customer indicated during checkout. If the customer does not accept to receive the order and, therefore the order ships back to PRET-A-BEAUTE, then the customer will be charged a fee of EUR 60 / USD 70, in order to cover shipping costs back and forth, restocking expenses, accounting expenses, third parties commission fees and logistic fees.

Payment

Payment can be made by Visa, Visa Electron, MasterCard, Maestro debit cards, PayPal. Payment will be debited and cleared from your account upon receipt of your order by PRET-A-BEAUTE. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your payment card refuses to authorize payment to PRET-A-BEAUTE, we will not be liable for any delay or non-delivery. We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed, using a secure online payment gateway that encrypts your card details in a secure host environment.

To help ensure that your shopping experience is safe, simple and secure PRET-A-BEAUTE uses Secure Socket Layer (SSL) technology.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Insurance

PRET-A-BEAUTE insures each purchase during the time it is in transit until it is delivered to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you.

Cancellation rights

You can cancel or amend any order placed with PRET-A-BEAUTE, provided that the order has not yet entered the dispatch process. If you have registered in PRET-A-BEAUTE and have created an account, please visit your account and cancel your order.

If you have not registered in PRET-A-BEAUTE and have not created an account, please email our Customer Care immediately at customerservice@pret-a-beaute.com to cancel your order.

A fee of 2.5% of the order's total will be deducted to cover the bank's fee.

Third party

We may include hyperlinks on this Site to other websites or resources operated by parties other than PRET-A-BEAUTE, including advertisers. PRET-A-BEAUTE has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

Exclusions of liability

Any disclaimers and exclusions or liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of PRET-A-BEAUTE or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with EU Law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforce-ability of the remaining provisions.

Indemnification

At our request, you agree fully to defend, indemnify and hold harmless PRET-A-BEAUTE immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these Terms & Conditions by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you here-under.

Data protection

We will take all reasonable precautions to keep the details of your order and payment secure but unless we are negligent, we will not be liable for unauthorized access to information supplied by you. We process all your credit or debit card information using a secure payment service and do not hold or store your personal details on our servers. We will only use the information supplied by you for the purposes of fulfilling your order unless you agree otherwise. We would like to notify you of products and offers which may be of interest to you from time to time: if you do not wish to receive such notification please tick the box on the order form. You can correct any information about you or ask for information about you to be deleted by giving us written notice at the address, fax number or e-mail address shown on the website. Please note, that if we suspect that any order is placed or any payment is made fraudulently, we will use the information supplied by you in order to investigate. In addition, please see our privacy policy.

Other legal notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms and conditions from time to time will be changed and you should look through them as often as possible.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with EU Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Greece. All contracts are concluded in English.

PRET-A-BEAUTE MAY CHANGE TERMS AND CONDITIONS AT ITS DISCRETION SO PLEASE READ TERMS AND CONDITIONS OFTEN.

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE LEAVE THE WEBSITE NOW.

Payment And Refunds

Payment

Payments can be made by Visa, Visa Electron, MasterCard, Maestro debit cards, PayPal and in some countries Cash on Delivery. Payment will be debited and cleared from your account upon receipt of your order by PRET-A-BEAUTE. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to PRET-A-BEAUTE, we will not be liable for any delay or non-delivery. We take all reasonable care to make our Site as secure as we can make it. To help ensure that your shopping experience is safe, simple and secure PRET-A-BEAUTE uses Secure Socket Layer (SSL) technology. Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Receiving a refund

After PRET-A-BEAUTE has received products and checked that the products meet all requirements for return, you will receive an email that the returned products have been accepted. Refund will either be credited to the original purchaser’s credit card or to hers PRET-A-BEAUTE account and will exclude shipping costs (with the exception of faulty items or items sent by mistake), which we deduct to cover the cost of our shipping. Whatever form of payment you used (Credit or Debit Card, PayPal), the refund procedure will start within 30 days from when PRET-A-BEAUTE was informed of your decision to exercise your right to return the purchased products and once PRET-A-BEAUTE checked that the return was carried out in compliance with the above conditions. The time period for refunding the amount you paid for purchasing the returned products depends on the form of payment you used:

Credit or Debit Card

The refund time will depend on the card company’s policies. We would like to assure you, however, that the value date for the credit will coincide with the date of the original payment; therefore you will not suffer any interest loss;

Privacy Policy

This Privacy Policy explains our policy regarding the collection, use and disclosure of your personal information. As we update and expand our services, this policy may change, so please refer back to it periodically. By accessing our Web site or using our services, you consent to our information practices.

  • Collection and Use of Information
  • Links to Other Sites
  • Age Restriction
  • Viewing and Updating Your Information on PRET-A-BEAUTE
  • Cookies and Other Technology Disclosure of Personal Information Security Changes to This Policy Contact


Collection and Use of Information

Personal information means information that can be used to identify and contact you, specifically your name, postal delivery address, e-mail address, payment method (e.g., credit card or debit card) and telephone number, as well as other information when such information is combined with your personal information. NO CREDIT CARD INFORMATION IS STORED OR EVEN VIEWED BY PRET-A-BEAUTE. WE ONLY RECEIVE AN APPROVAL REFERENCE NUMBER FROM OUR BANK.

When you register or re-register at our Web site, we ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you. We use this personal information to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also use your e-mail address to send you newsletters, as well as messages about PRET-A-BEAUTE special offers, promotional announcements and consumer surveys. Occasionally, we may send these materials to you via postal mail, using the shipping address provided. Our packages that contain the products ordered by you may also contain promotional items or advertisements.

We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

We keep track of your interactions with us, including but not limited to your site activity, products selection, payment history and correspondence as well as any instant movie viewing, magazine readership, and related activity. We use this information for such purposes as providing recommendations on products we think will be enjoyable, personalizing the site to better reflect particular interests, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing our service offering for our customers. We also provide analyses of our users in the aggregate to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, consumption habits, commentary, reviews and other non-personal information about customers.

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION PRET-A-BEAUTE MAINTAINS

If for any reason you are concerned that the personal information held PRET-A-BEAUTE is not correct, please visit the website and, after logging into the site using the "My Account" menu on the home page; your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Preferences. If you prefer, you may contact us by email at customerservice@pret-a-beaute.com and we will amend your personal details.

Links to Other Sites

The PRET-A-BEAUTE Web site contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, PRET-A-BEAUTE cannot be responsible for the information handling practices of these other sites.

Age Restriction

You must be 18 years of age or older to order from PRET-A-BEAUTE. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian and subject to our Terms and Conditions.

Viewing and Updating Your Information on PRET-A-BEAUTE

You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account. If you want to update your contact information or change your payment method, you should do so by visiting the My Account section of our Web site. You must be signed in to access Your Account.

Cookies and Other Technology

As you browse the PRET-A-BEAUTE site, cookies are placed on your computer's hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes.) In general, cookies can make the Web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. If your browser is set to not accept cookies, you will not be able to use the PRET-A-BEAUTE site or service.

In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and service. These technologies, show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service. Third parties, including consultants we engage and online advertisers, may also use this technology to perform similar services for us as well as to assess their own advertising or services.

Disclosure of Personal Information

Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.

We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers' interaction with our site, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.

From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements to our customers on their behalf. In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate.

PRET-A-BEAUTE also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. In the event that PRET-A-BEAUTE is acquired by or merged with a third party, we reserve the right, to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honor our privacy policy.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

PRET-A-BEAUTE collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by PRET-A-BEAUTE. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address and shipping address(es) so that we can process and fulfill your order. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Security

PRET-A-BEAUTE takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect your personal information from unauthorized access. For example, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt the personal information that you send to us through the registration and sign up process. We store your email address and payment method information in an encrypted form.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your PRET-A-BEAUTE account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the PRET-A-BEAUTE Web site.

Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes. Like our Terms of Use, of which this policy is a part, your use of the PRET-A-BEAUTE Web site or continued use of our service after our efforts to contact you means that you agree to be bound by such changes.

Contact

If you have questions concerning your account, please contact our Customer Service. If you have questions concerning this privacy policy, please contact customerservice@pret-a-beaute.com.

YOUR CONSENT

By visiting PRET-A-BEAUTE, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

CONTACT

Please email us ! If you have questions about any product appearing on our website or need help and advise, either for choosing gifts or buying something for yourself, our customer service representatives are always available to help you. If you have any query about your order our customer service representatives will be happy to assist you.
Please email us at: customerservice@pret-a-beaute.com.


Product offers, products bought during BLACK FRIDAY sales, and Final Sale items are not accepted for exchange or refund.

The costs of collecting the cash on delivery and any costs of depositing or transferring funds to our account will be charged to the customer and deducted from the amount to be credited.

In the case of purchasing products with the payment method "Payment with Interest-Free Installments Without Credit Card" no refund is made.


PRET-A-BEAUTE RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS AT ITS DISCRETION. FOR THIS REASON PLEASE READ THE TERMS AND CONDITIONS OF PURCHASE FROM PRET-A-BEAUTE OFTEN.


IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS , PLEASE EXIT THE SITE NOW.